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  2. Privacy Policy Nestado

1. Who We Are
Nestado.com is an online platform designed to facilitate direct communication between travelers and property owners or managers, eliminating intermediaries and hidden fees. Our website address is: https://nestado.com.

2. What Personal Data We Collect and Why

For All Users:

  • Basic Registration Data: Name, Surname, Email, Password.

  • Profile Information:

    • “About Me” section where users can describe themselves.

    • “I live in” section specifying their location.

    • Languages spoken.

    • Phone number and mobile number.

    • Website (if available).

    • Social media URLs (Skype, Facebook, Twitter, LinkedIn, Pinterest, Instagram, YouTube).

For Property Owners/Managers:

  • Property Details: Address, map location (GPS coordinates), photos, descriptions, rental pricing, availability, cancellation policies, and other applicable rental policies.

  • Custom fields where owners can add additional property details.

For Communication Between Users (Owners & Guests):

  • Messages exchanged between users are stored for up to one year and then deleted.

For Unregistered Users (Contact Form):

  • Name, Email, Website URL (if provided), and the submitted message.

Technical Data & Cookies:

  • We collect IP addresses, browser details, and may use cookies to enhance website functionality and analytics.

  • Data from cookies is analyzed collectively and anonymously.

3. How We Use Your Data

We process personal data for the following purposes:

  • Account Management: To ensure users can register, log in, and manage their personal information.

  • Communication: To enable direct interaction between property owners and travelers.

  • Analysis & Optimization: To improve website performance and user experience.

  • Security: To detect spam, prevent fraud, and enhance security.

We do not use your data for advertising purposes.

4. Data Retention and Deletion

  • Comments: Stored indefinitely for moderation purposes.

  • Registered Users: Personal data is stored in the user profile. Users can edit or delete their information (except their username).

  • Messages: Stored for up to one year and automatically deleted thereafter.

  • Data Deletion Requests: Users can request deletion of their personal data, except for data required for legal, security, or compliance purposes.

5. Data Security

Personal data is protected through modern encryption systems and hosting security measures. We conduct regular reliability checks on property owners and listings to maintain trust and platform integrity.

6. User Rights

Under GDPR, you have the right to:

  • Access & Edit Your Data: Users can export or modify their personal data.

  • Request Data Deletion: Personal data can be deleted upon request (excluding username).

  • Inquiries & Complaints: Users can contact us for any privacy concerns.

Users will be notified of Privacy Policy updates via email if they have an account. Unregistered users may not receive such updates.

7. Third-Party Services & Plugins

We use external services for better functionality, including:

  • Gravatar (Privacy Policy) – Profile picture display.

  • Google Analytics (Privacy Policy) – Traffic analysis.

  • Smush (Privacy Policy) – Image optimization, uses Stackpath CDN, which logs IP addresses for seven days.

  • Polylang, Slider Revolution, WP Super Cache, WPBakery, WPMail SMTP, UpdraftPlus, and other plugins may process data for performance optimization.

Additionally, third-party services embedded on our site may collect data, such as:

8. Cookies Policy

Cookies are used to:

  • Enhance Functionality: Store temporary settings, login sessions, and user preferences.

  • Analytics: Collect anonymous traffic insights.

  • Third-Party Services: Some plugins may set cookies for improved performance.

Cookies are not used for advertising or tracking individual users.

9. Privacy Policy Updates

This policy may be updated periodically to comply with legal or operational changes. Users with registered accounts will be informed via email when significant updates occur.

10. Contact Information

For questions or concerns about this Privacy Policy or your data, please contact us at:
support@nestado.com